What is your refund policy?
We have a 48 hour refund policy. If you do not make a cancellation within this time frame you will be held responsible for the total amount of the reservation. If your flight has been cancelled because of weather please do call us or leave a message right away no matter what time. We will try and reschedule your walk/ activity for you and discuss other options. We do not encourage folks to book their tour on the same day their flight is due to arrive. As we all know flights run late all the time. If your flight is arriving on the same day of your reservation we do suggest giving yourself at least a 3 hour leeway in between. Between flight delays, traffic, and having to drop off your bags at your hotel know that the risk of running late is high. Especially if you are booked on one of our group walks, we cannot make the group wait. Please also know that it is your responsibility to keep a check on 5 day weather forecast. We go out rain, snow or shine and if you don’t want to go out because of inclement weather once again must let us know within 48 hours.
Are your walks appropriate for kids?
We do always suggest doing PRIVATE WALKS if you are coming with young children under the age of 8 years old. Every child is different of course and you know your child best. Our group walks do move at a specific pace and your child has to be able to keep up. This is why we suggest the “private” type where you can go at a pace that is comfortable for your child and you can stop whenever needed. Depending on the age of your children you might want to always choose the shortest walk. Please also remember if you have a stroller it can be tough moving around stairs, pavement and steep streets. If you have an infant we have found that being able to strap your baby to your chest or back is a lot easier. We do love children and find that they truly enjoy the experience. It’s just a matter of choosing the right activity for them. We can also mix and match sites on private walks to come up with an itinerary that will be fun for your kids.
Do you ever combine people to share a private walk to cut costs?
Unfortunately this is not a service we can offer. This is why we offer small group walk. But you are more than welcome to try and do this on your own. What we suggest is going to a travel forum like Trip Advisor and mention that you are going to Athens and would like to cut cost by sharing a private walk. Leave the dates, our name and what kind of activity you were thinking about doing. You never know, you might find someone.
Is the pricing for walks per group or per person?
For our private walks, the prices listed are the total cost for the group, not the individuals of that group. For our public group walks the price is per guest.
Where do the walks begin?
Because most of our walks are private type, we will arrange the meeting point specially every time.
Do tours go out if the weather is bad?
The Walks goes out in rain, snow or shine. We do have indoor options sites we can visit on bad weather days. This will lessen (not eliminate) the amount of outside time we spend in bad weather. Athens Walkers does reserve the option to cancel a reservation if we think the weather could be hazardous. If you want to make a cancellation because of bad weather or for any other reason we require a 48 hour notice and you will not be charged. So please do keep a close watch on the weekly weather report for our area during the time of your planned visit.
How much walking do we do on these walks?
The longer the walk the more walking we do. So keep this in mind when booking the All in Obe walk. Our Walks travel by foot. We do not use a bus or car. This is what makes them so special. Our walks require the ability to walk long distances. If you have any serious health problems or mobility issues, our walks might not be right for you.
IF YOU BOOK A PRIVATE WALK THOUGH WE CAN GO AT WHATEVER PACE YOUR GROUP CHOOSES. Please keep in mind that the faster the pace, the more we get to see. What is most important though is that you are comfortable and enjoy the day. Our walks are and everyone has to be able to keep the pace. It is possible that you will get left behind if you cannot keep up with the group and we certainly don’t want this to happen. You must make a fair assessment of your ability and if you have any doubts we strongly encourage you to book our private walk.
What kind of attire should we wear?
Of course this depends on the time of year. During the winter season we strongly suggest you always bring a waterproof jacket and during the summer, be dressed lighter. THE MOST IMPORTANT THING IS TO MAKE SURE YOU HAVE GOOD WALKING SHOES. (Sneakers or hiking shoes are best). Please do not show up in a pair of high heels. If you do we can almost guarantee that your feet will suffer dearly. Also, please take the time to check the weather report the day before our walk so you can dress appropriately.
Is it okay to tip your walk instructor?
Tipping is always optional, and if it means you are not going to be able to feed your children tonight, then please save your money. But if you have a great time and want to thank your instructor, gratuities are very much appreciated.